PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICES.

  1. Contractual Relationship
  • 1. These Terms of Use (“Terms”) govern the access or use by you, an individual, from within any country including Pakistan of applications, websites, content, products, and services (the “Services”) made available by Umbrella Online, a Partnership Firm established in Pakistan, having its offices at 32, Al Raheem Homes, Maulana Shaukat Ali Road, Johar Town, Lahore. (“Umbrella Online”)
  • 2. Your access and use of the Services constitutes your agreement to be bound by these Terms, which establishes a contractual relationship between you and Umbrella Online. If you do not agree to these Terms, you may not access or use the Services. These Terms expressly supersede prior agreements or arrangements, if any, with you. Umbrella Online may immediately terminate these Terms or any Services with respect to you, or generally cease offering or deny access to the Services or any portion thereof, at any time for any reason.
  • 3. Supplemental terms may apply to certain Services, such as policies for a particular event, activity or promotion, and such supplemental terms will be disclosed to you in connection with the applicable Services. Supplemental terms are in addition to, and shall be deemed a part of, the Terms for the purposes of the applicable Services. Supplemental terms shall prevail over these Terms in the event of a conflict with respect to the applicable Services.
  • 4. Umbrella Online may amend the Terms related to the Services from time to time. Amendments will be effective upon Umbrella Online’s posting of such updated Terms at this location or the amended policies or supplemental terms on the applicable Service. Your continued access or use of the Services after such posting constitutes your consent to be bound by the Terms, as amended.
  • 5. Our collection and use of personal information in connection with the Services is as provided in Umbrella Online’s Privacy Policy found at _____ (LINK). Umbrella Online may provide access to such information if there is a complaint, dispute or conflict, involving you and a Third Party Provider and that such information or data is necessary to resolve the complaint, dispute or conflict.
  1. The Services
  • 1. The Services constitute a technology platform that enables users of Umbrella Online’s mobile applications or websites provided as part of the Services (each, an “Application”) arrange and schedule assignments of domestic work as and when required by the users desirous of obtaining services of STARs under agreement with Umbrella Online (“Third Party Providers”)
  • 2. Umbrella Online offers two types of accounts for its registered users; ‘Employer’, and ‘STARs’ accounts. An ‘Employer’ account enables eligible individuals to use our Platform to find a Third Party Provider of domestic work. A STARs’ account (“STARs”) enables eligible Third Party Providers of domestic work Services to use our Platform to seek assignments of domestic work.
  • 3. Unless otherwise agreed by Umbrella in a separate written agreement with you, the Services are made available solely for your personal, noncommercial use.
  • 4. You acknowledge that Umbrella Online does not provide domestic work services of its own, and that all such domestic work services are provided by independent Third Party Providers who are not employed by Umbrella Online.
  1. License
  • 1. Subject to your compliance with these Terms, Umbrella Online grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to:
    • 1.1. access and use the Applications on your personal device solely in connection with your use of the Services; and
    • 1.2. access and use any content, information and related materials that may be made available through the Services, in each case solely for your personal, noncommercial use. Any rights not expressly granted herein are reserved by Umbrella Online and Umbrella Online’s licensors.
  1. Restrictions
  • 1. You may not:
    • 1.1. remove any copyright, trademark or other proprietary notices from any portion of the Services;
    • 1.2. reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Services except as expressly permitted by Umbrella Online;
    • 1.3. decompile, reverse engineer or disassemble the Services except as may be permitted by the applicable laws;
    • 1.4. link to, mirror or frame any portion of the Services;
    • 1.5. cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Services or unduly burdening or hindering the operation and/or functionality of any aspect of the Services; or
    • 1.6. attempt to gain unauthorized access to or impair any aspect of the Services or its related systems or networks.
  1. Third Party Services and Content
  • 1. The Services may be made available or accessed in connection with third party services and content (including advertising) that Umbrella Online does not control.
  • 2. You acknowledge that different terms of use and privacy policies may apply to your use of such third party services and content.
  • 3. Umbrella Online does not endorse such third party services and content and in no event shall Umbrella Online be responsible or liable for any products or services of such third party providers.
  • 4. Additionally, Apple Inc., Google, Inc., Microsoft Corporation or BlackBerry Limited and/or their applicable international subsidiaries and affiliates will be third-party beneficiaries to this contract if you access the Services using Applications developed for Apple iOS, Android, Microsoft Windows, or Blackberry-powered mobile devices, respectively.
  • 5. These third party beneficiaries are not parties to this contract and are not responsible for the provision or support of the Services in any manner. Your access to the Services using these devices is subject to terms set forth in the applicable third party beneficiary’s terms of service.
  1. Ownership
  • 1. The Services and all rights therein are and shall remain Umbrella Online’s property or the property of Umbrella Online’s licensors.
  • 2. Neither these Terms nor your use of the Services convey or grant to you any rights:
    • 2.1. in or related to the Services except for the limited license granted above; or
    • 2.2. to use or reference in any manner Umbrella Online’s company names, logos, product and service names, trademarks or services marks or those of Umbrella Online’s licensors.
  1. Your Use of Services
  • 1. User Accounts
    • 1.1. In order to use most aspects of the Services, you must register for and maintain an active personal user Services account (“Account”).
    • 1.2. You must be at least 18 years of age, to obtain an Account.
    • 1.3. Account registration requires you to submit to Umbrella Online certain personal information, such as your name, address, mobile phone number and age, as well as at least one valid payment method (either a credit card or accepted payment partner).
    • 1.4. You agree to maintain accurate, complete, and up-to-date information in your Account.
    • 1.5. Your failure to maintain accurate, complete, and up-to-date Account information, including having an invalid or expired payment method on file, may result in your inability to access and use the Services or Umbrella Online’s termination of these Terms with you.
    • 1.6. You are responsible for all activity that occurs under your Account, and you agree to maintain the security and secrecy of your Account username and password at all times. Unless otherwise permitted by Umbrella Online in writing, you may only possess one Account.
  • 2. User Requirements and Conduct
    • 2.1. The Service is not available for use by persons under the age of 18. You may not authorize third parties to use your Account, and you may not allow persons under the age of 18 to receive domestic work services from Third Party Providers unless they are accompanied by you.
    • 2.2. You may not assign or otherwise transfer your Account to any other person or entity.
    • 2.3. You agree to comply with all applicable laws when using the Services, and you may only use the Services for lawful purposes.
    • 2.4. You will not, in your use of the Services, cause nuisance, annoyance, or inconvenience,whether to the Third Party Provider or any other party.
    • 2.5. In certain instances you may be asked to provide proof of identity to access or use the Services, and you agree that you may be denied access to or use of the Services if you refuse to provide proof of identity.
  • 3. Text Messaging
                                          7.3.1.            By creating an Account, you agree that the Services may send you text (SMS) messages as part of the normal business operation of your use of the Services. You may opt-out of receiving text (SMS) messages from Umbrella Online at any time by following the directions found at Link . You acknowledge that opting out of receiving text (SMS) messages may impact your use of the Services.
  • 4. Promotional Codes
    • 4.1. Umbrella Online may, in Umbrella Online’s sole discretion, create promotional codes that may be redeemed for Account credit, or other features or benefits related to the Services and/or a Third Party Provider services, subject to any additional terms that Umbrella Online establishes on a per promotional code basis (“Promo Codes”).
    • 4.2. You agree that Promo Codes:
      • 4.2.1. must be used for the intended audience and purpose, and in a lawful manner;
      • 4.2.2. may not be duplicated, sold or transferred in any manner, or made available to the general public (whether posted to a public form or otherwise), unless expressly permitted by Umbrella Online;
      • 4.2.3. may be disabled by Umbrella Online at any time, without any notice, for any reason without liability to Umbrella Online;
      • 4.2.4. may only be used pursuant to the specific terms that Umbrella Online establishes for such Promo Code; and
      • 4.2.5. may expire prior to your use.
    • 4.3. Umbrella Online reserves the right to withhold or deduct credits or other features or benefits obtained through the use of Promo Codes by you or any other user in the event that Umbrella Online determines or believes that the use or redemption of the Promo Code was in error, fraudulent, illegal, or in violation of the applicable Promo Code terms or these Terms.
  • 5. User Provided Content
    • 5.1. Umbrella Online may, in Umbrella Online’s sole discretion, permit you from time to time to submit, upload, publish or otherwise make available to Umbrella Online through the Services textual, audio, and/or visual content and information, including commentary and feedback related to the Services, initiation of support requests, and submission of entries for competitions and promotions (“User Content”).
    • 5.2. Any User Content provided by you remains your property. However, by providing User Content to Umbrella Online, you grant Umbrella Online a worldwide, perpetual, irrevocable, transferrable, royalty-free license, with the right to sublicense, to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise exploit in any manner such User Content in all formats and distribution channels now known or hereafter devised (including in connection with the Services and Umbrella Online’s business and on third-party sites and services), without further notice to or consent from you, and without the requirement of payment to you or any other person or entity.
    • 5.3. You represent and warrant that:
      • 5.3.1. you either are the sole and exclusive owner of all User Content or you have all rights, licenses, consents and releases necessary to grant Umbrella Online the license to the User Content as set forth above; and
      • 5.3.2. neither the User Content nor your submission, uploading, publishing or otherwise making available of such User Content nor Umbrella Online’s use of the User Content as permitted herein will infringe, misappropriate or violate a third party’s intellectual property or proprietary rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.
    • 5.4. You agree to not provide User Content that is defamatory, libelous, hateful, violent, obscene, pornographic, unlawful, or otherwise offensive, as determined by Umbrella Online in its sole discretion, whether or not such material may be protected by law. Umbrella Online may, but shall not be obligated to, review, monitor, or remove User Content, at Umbrella Online’s sole discretion and at any time and for any reason, without notice to you.
  • 6. Network Access and Devices
    • 6.1. You are responsible for obtaining the data network access necessary to use the Services.
    • 6.2. Your mobile network’s data and messaging rates and fees may apply if you access or use the Services from a wireless-enabled device and you shall be responsible for such rates and fees.
    • 6.3. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Services and Applications and any updates thereto.
    • 6.4. Umbrella Online does not guarantee that the Services, or any portion thereof, will function on any particular hardware or devices. In addition, the Services may be subject to malfunctions and delays inherent in the use of the Internet and electronic communications.
  1. Payment
  • 1. You understand that use of the Services may result in charges to you for the services you receive from a Third Party Provider (“Charges ”). After you have received services obtained through your use of the Service, Umbrella Online will facilitate your payment of the applicable Charges on behalf of the Third Party Provider as such Third Party Provider’s limited payment collection agent.
  • 2. Payment of the Charges in such manner shall be considered the same as payment made directly by you to the Third Party Provider.
  • 3. Charges will be inclusive of applicable taxes where required by law. Charges paid by you are final and non-refundable, unless otherwise determined by Umbrella Online.
  • 4. All Charges are due immediately and payment will be facilitated by Umbrella Online using the preferred payment method designated in your Account, after which Umbrella Online will send you a receipt by email or text message. If your primary Account payment method is determined to be expired, invalid or otherwise not able to be charged, you agree that Umbrella Online may, as the Third Party Provider’s limited payment collection agent, use a secondary payment method in your Account, if available.
  • 5. As between you and Umbrella Online, Umbrella Online reserves the right to establish, remove and/or revise Charges for any or all Services obtained through the use of the Services at any time in Umbrella Online’s sole discretion. Further, you acknowledge and agree that Charges applicable in certain geographical areas may increase substantially during times of high demand. Umbrella Online will use reasonable efforts to inform you of Charges that may apply, provided that you will be responsible for Charges incurred under your Account regardless of your awareness of such Charges or the amounts thereof. Umbrella Online may from time to time provide certain users with promotional offers and discounts that may result in different amounts charged for the same or similar Services obtained through the use of the Services, and you agree that such promotional offers and discounts, unless also made available to you, shall have no bearing on your use of the Services or the Charges applied to you. You may elect to cancel your request for Services from a Third Party Provider at any time prior to such Third Party Provider’s arrival, in which case you may be charged a cancellation fee.
  • 6. This payment structure is intended to fully compensate the Third Party Provider for the Services provided. Umbrella Online does not designate any portion of your payment as a tip or gratuity to the Third Party Provider. Any representation by Umbrella Online (on Umbrella Online’s website, in the Application, or in Umbrella Online’s marketing materials) to the effect that tipping is “voluntary,” “not required,” and/or “included” in the payments you make for Services provided is not intended to suggest that Umbrella Online provides any additional amounts, beyond those described above, to the Third Party Provider. You understand and agree that, while you are free to provide additional payment as a gratuity to any Third Party Provider who provides you with Services obtained through the Service, you are under no obligation to do so. Gratuities are voluntary. After you have received Services obtained through the Service, you will have the opportunity to rate your experience and leave additional feedback about your Third Party Provider.
  1. Disclaimers, Limitation of Liabilities and Indemnity
  • 1. Disclaimer
    • 1.1. USE OF THE SERVICE IS ENTIRELY AT YOUR OWN RISK. THE SERVICE IS PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, NEITHER UMBRELLA ONLINE NOR ITS AFFILIATES OR LICENSORS WARRANT THAT ACCESS TO THE SERVICE WILL BE UNINTERRUPTED OR THAT THE SERVICE WILL BE ERROR-FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE, OR AS TO THE TIMELINESS, ACCURACY, RELIABILITY, COMPLETENESS OR CONTENT OF ANY OR SERVICE, INFORMATION OR MATERIALS PROVIDED THROUGH OR IN CONNECTION WITH THE USE OF THE SERVICE. NEITHER UMBRELLA ONLINE NOR ITS AFFILIATES OR LICENSORS IS RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE SERVICE. NEITHER NOR ITS AFFILIATES OR LICENSORS IS RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, BETWEEN THIRD PARTY SERVICE PROVIDERS. NEITHER UMBRELLA ONLINE NOR ITS AFFILIATES OR LICENSORS WARRANT THAT THE SERVICE IS FREE FROM VIRUSES, WORMS, TROJAN HORSES, OR OTHER HARMFUL COMPONENTS. UMBRELLA ONLINE AND ITS AFFILIATES AND LICENSORS CANNOT AND DO NOT GUARANTEE THAT ANY PERSONAL INFORMATION SUPPLIED BY YOU WILL NOT BE MISAPPROPRIATED, INTERCEPTED, DELETED, DESTROYED OR USED BY OTHERS.
  • 2. Limitation of Liabilities
    • 2.1. UMBRELLA ONLINE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, PERSONAL INJURY, PROPERTY DAMAGE RELATED TO OR THEFT OF, IN CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY USE OF THE SERVICES, EVEN IF UMBRELLA ONLINE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. UMBRELLA ONLINE SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY OR LOSSES ARISING OUT OF:
      • 2.1.1. YOUR USE OF OR RELIANCE ON THE SERVICES OR YOUR INABILITY TO ACCESS OR USE THE SERVICES; OR
      • 2.1.2. ANY TRANSACTION OR RELATIONSHIP BETWEEN YOU AND ANY THIRD PARTY PROVIDER, EVEN IF UMBRELLA ONLINE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. UMBRELLA ONLINE SHALL NOT BE LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND UMBRELLA ONLINE’S REASONABLE CONTROL.
      • 2.1.3. UMBRELLA ONLINE’S SERVICES MAY BE USED BY YOU TO REQUEST AND SCHEDULE DOMESTIC WORK SERVICES WITH THIRD PARTY PROVIDERS, BUT YOU AGREE THAT UMBRELLA ONLINE HAS NO RESPONSIBILITY OR LIABILITY TO YOU RELATED TO DOMESTIC WORK SERVICES PROVIDED TO YOU BY THIRD PARTY PROVIDERS OTHER THAN AS EXPRESSLY SET FORTH IN THESE TERMS.
    • 2.2. THE LIMITATIONS AND DISCLAIMER IN THIS CLAUSE 9 DO NOT PURPORT TO LIMIT LIABILITY OR ALTER YOUR RIGHTS AS A CONSUMER THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.
  • 3. Indemnity
    • 3.1. You agree to indemnify and hold Umbrella Online and its officers, directors, employees and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys’ fees) arising out of or in connection with:
      • 3.1.1. your use of the Services or services or goods obtained through your use of the Services;
      • 3.1.2. your breach or violation of any of these Terms;
      • 3.1.3. Umbrella Online’s use of your User Content; or
      • 3.1.4. your violation of the rights of any third party, including Third Party Providers.
  1. Governing Law
  • 1. These terms are governed by and shall be construed in accordance with the laws of Pakistan.
  1. General
  • 1. You may not assign or transfer these Terms in whole or in part without Umbrella Online’s prior written approval, if any. You give your approval to Umbrella Online for it to assign or transfer these Terms in whole or in part, including to:
    • 1.1. a subsidiary or affiliate;
    • 1.2. an acquirer of Umbrella Online’s equity, business or assets; or
    • 1.3. a successor by merger.
  • 2. No joint venture, partnership, employment or agency relationship exists between you, Umbrella Online or any Third Party Provider as a result of the contract between you and Umbrella Online or use of the Services.
  • 3. If any provision of these Terms is held to be illegal, invalid or unenforceable, in whole or in part, under any law, such provision or part thereof shall to that extent be deemed not to form part of these Terms but the legality, validity and enforceability of the other provisions in these Terms shall not be affected. In that event, the parties shall replace the illegal, invalid or unenforceable provision or part thereof with a provision or part thereof that is legal, valid and enforceable and that has, to the greatest extent possible, a similar effect as the illegal, invalid or unenforceable provision or part thereof, given the contents and purpose of these Terms. These Terms constitute the entire agreement and understanding of the parties with respect to its subject matter and replaces and supersedes all prior or contemporaneous agreements or undertakings regarding such subject matter. In these Terms, the words “including” and “include” mean “including, but not limited to.”

If that’s what you want to call them?

maybe include a page for directions?

If they will be offering?

inclusive or exclusive?